Management; Effective Communication in the Workplace…
Effective Communication in the Workplace: Is the sharing of information between people within an organization that is performed for the commercial benefit of the organization. It can also be defined as relaying of information within a business.
Effective communication is the glue that helps you deepen your connections to others and improve teamwork, decision making, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust.
Communication is what separates a average organisations from exceptional successful ones. Having effective communication channels is the key to good success in the workplace.
Communication at work is what mangers do that consume about 80% to 90 percent of their time. It is the interchange of thought that bring about mutual understanding and confidence of good human relationship between superior to subordinate, peer to peer level. A key communication question within peer to peer level are what, when, where why and how does my co-worker expect me to perform my duties.
What when, where why and how will Co-operation of my Co-worker benefit my company as with other Communication level.
For communication to be effective at work, it requires this four component.
- The individual sending the message must present the message clearly and in detail, and radiate integrity and authenticity.
- The person receiving the message must decided to listen and ask questions for clarity and trust the presenter.
- The delivery method chosen must suit the circumstances and the needs of both the sender and the receiver.
- The content of the message has to resonate or impact and connect on some level with the already-held beliefs of the receiver.
Communicating effectively might seem like an easy task because we are communicating all the time. We communicate at home, at the office, when were out with friends, and at school but do you ever think about how effective you really are when doing so? Having on well established communication system is difficult for any business, however, It is key to success in the work place. Everyone communicates differently in this ever changing digital world, which causes all types of problems
However, we have put together a general list of the top 5 ways to improve communication at work.
Avoid Verbal Orders: We live in a society where writing information down is key. If something is not written, I can almost guarantee that I am not going to remember it in on hour much less on mouth or so later. In order to a alleviate this problem anything that is of importance and needs to be remembered, should be written down. For example, all office policies, tasks, standards and rules should be documented and shared with everyone out the office in doing so, remembering and understanding them will be much easier.
Enhance Direct Communication: In the 21st century, digital communication has taken over. I personally think it is sometimes easier to relay message via text message facebook even a phone call than to approach certain peoples in person.
However, the fact of the matter is this harms the effectiveness of communication. Especially at the office technology does wonders for speed but we lose our intuition to understand body language and facial expressions because of the way we depend on technology. The best remedy for this is do talk to co-workers in person whenever possible. Make it a priority to walk across the office or even stop by and branch to increase your communication effectiveness.
Implement Team Building Activities: We can improve direct communication at the office by doing some quick team building activities for work Team building activities can increase fun at the workplace and can prove employee engagement. With team building, activities, your employees will not only be having fun and enjoying themselves, but they will also be improving their methods of communication which will also boost employee performance.
Have a Well Established plan for Solving Office Quarrels and conflicts: Avoiding office fights is a farfetched goal, which is why every office should have a set plan for handling them.
In order for this to be realistic, employee need to know that they can talk to upper management about simple issues. Some small issues will below over but others may turn into major conflicts if they are not handled in a timely manner, which is why manager need to have an open communication policy with their employees.
Understand And Respect Cultural Differences: As international and global business strengthens around the world, so does diversity in the workplace.
Therefore, there is a great chance that many of your Colleges are foreign. As mentioned above, people defined good communication differently which is even more prominent when different cultures are involved. The presence of different, Cultures means that certain words, ways of non-verbal communication are interpreted differently.
Improved communication at the office is possible with just a set plan and a little bit of thought!